Return/Refund Policy

At AdmexTech, we pride ourselves on delivering exceptional service and unparalleled quality in website design, development, app development, SEO, PPC, and marketing services. We understand the importance of your satisfaction in our work and the critical role it plays in the success of your digital presence. While the unique nature of our services does not permit returns in the traditional retail sense, our comprehensive policy ensures your satisfaction and confidence in our commitment to your success.

Project Cancellation and Refunds

  • Initial Phase: Should you decide to cancel your project within 7 days of the initial payment, AdmexTech offers a full refund, deducting only for the work already completed and any transaction fees incurred.

  • Beyond Initial Phase: If the project is canceled beyond the initial phase, we will assess the completed work, incurred costs, and provided services to determine a fair refund, if applicable. Our goal is to ensure transparency and fairness in every step.

Revisions and Adjustments

  • Design and Development: AdmexTech provides two rounds of revisions at critical stages of the website design and development process, ensuring the final product aligns perfectly with your vision. Should additional revisions be necessary, we can accommodate with an agreed adjustment in project scope and fees.

  • Digital Marketing Services: For SEO, PPC, and marketing campaigns, we adapt our strategies based on performance metrics and your feedback. Monthly reviews are conducted to ensure our approaches meet your business objectives, making necessary adjustments along the way.

Quality Assurance

  • Prior to project completion, our quality assurance team conducts thorough testing across all aspects of your website or app. This ensures adherence to our high standards and seamless functionality across devices and platforms.

Post-Launch Support

  • AdmexTech offers 30 days of complimentary post-launch support to address any technical issues or make further adjustments as needed. For ongoing support, we provide a variety of maintenance packages designed to keep your digital assets performing at their best.

Feedback and Continuous Improvement

  • Your feedback is invaluable to us. AdmexTech is dedicated to continuous improvement, and we encourage open communication to promptly address and resolve any concerns, ensuring your complete satisfaction.

Contact Us

  • For questions regarding our return policy or to discuss the specifics of your project, please contact AdmexTech at [insert contact information]. We are committed to ensuring your digital presence is not just as you envision it, but better, supported by the expertise and dedication of AdmexTech.

Note:

This policy serves as a guideline and may be adjusted based on individual project agreements or specific circumstances. AdmexTech is committed to fairness, transparency, and open communication in all our client relationships.